One point of contact
The person who writes your policy stays on the file. No ticket numbers, no starting over with a stranger every time you call.
About the company
A Charlotte office, run by people you can reach.
Omni Insurance writes personal, commercial, and specialty coverage from East Boulevard in Charlotte, serving families, property owners, and business operators across the Carolinas and beyond.
How we work
Most people buy insurance once and never look at it again until something goes wrong. That is usually when they find out the coverage did not match the situation — the rebuild cost was set years ago, the rental unit was never disclosed, the work truck was still on a personal policy.
We would rather have that conversation before the claim. When you come to us we look at the whole picture: what you own, what you owe, who depends on you, and what your contracts and lenders actually require. Then we tell you plainly where you are exposed and what it costs to close the gap. If a gap is not worth closing, we say that too.
Who we serve
Families and individuals across Charlotte and the surrounding Carolinas — and clients further afield. Property owners with one rental or a small portfolio. Contractors, retailers, and service businesses that need liability, property, auto, and workers' compensation from one place — and the certificates that come with them.
The office
Who you'll be dealing with
You get the same person from the first quote through renewal — the one who reviewed your coverage and wrote your policy. Not a call centre, not a queue.
A line into the office
Calls come into the Charlotte office and get answered there. If we cannot pick up, we call back the same business day.
Advocacy at claim time
We help you open the claim, tell you what we need from you, and follow it through to resolution rather than handing you a phone number.
Where we write
We write throughout North Carolina and beyond. Most of our book sits in Charlotte and Mecklenburg County, but our footprint is not capped at the state line — if you are somewhere else, call and ask.